IronFX is an online forex and CFD trading platform founded in 2010, with offices in various countries around the world. However, despite its popularity, IronFX has been the subject of numerous complaints about its services. To give you a better idea of what these complaints are all about, this article will delve deep into the issues and discuss the most common complaints leveled against the broker.
1. Delayed Withdrawals: One of the most common complaints about IronFX is the long delay in withdrawing funds. Several clients have reported waiting for several weeks or even months before their withdrawal requests were processed. This has caused frustration and anxiety for traders who depend on these withdrawals to pay bills and expenses.
2. Poor Customer Service: Another widespread complaint against IronFX is the lack of quality customer service. Clients have reported that they receive generic and unsatisfactory responses to their queries. Some traders claim that they have never received a response at all, which has left them feeling abandoned and unimportant.
3. Inability to Liquidate Trades: IronFX has been criticized for its inability to execute trades or execute stop losses during times of high volatility in the market. This has caused traders to lose significant amounts of money, which has led to a lack of trust in the platform.
4. Manipulated Spreads: Several traders have reported that IronFX has manipulated spreads from time to time. This means that traders may not receive the best price for their trades, which can lead to significant losses. It is important to note that manipulated spreads are considered unethical and illegal in the trading industry.
5. Suspicious Trading Practices: IronFX has also been accused of engaging in suspicious trading practices, which have led to losses by traders. There have been reports of irregular patterns in trading activities, including suspicious activity in trading accounts that lead to significant losses for traders.
Conclusion:
IronFX has been the subject of many IronFX complaints from traders who have not been satisfied with the platform and its services. The complaints range from poor customer service, delayed withdrawals, inability to liquidate trades, manipulated spreads, and suspicious trading practices. These complaints should not be ignored, as they have important implications for traders who rely on IronFX for their trading needs. Before choosing a trading platform, it is important to conduct comprehensive research to ensure that the platform is reliable and trustworthy.